Frequently Asked Questions
Seller FAQ
Selling your used items is simple! Contact us with details and photos of what you want to sell. Our team will assess the items and provide a competitive offer. Once agreed upon, we’ll arrange for pickup and payment at your convenience.
We buy a wide range of items, including furniture, home appliances, kitchen appliances, and gym equipment. Whether you have a single item or a full set, we’re interested in quality, gently used goods.
We strive to make the process quick and hassle-free. After you reach out, we typically provide an offer within 24-48 hours. Pickup and payment can be arranged shortly after you accept the offer.
Yes, we offer free pickup for all items you’re selling, including furniture, appliances, and gym equipment. Our team will work with you to ensure a smooth and convenient pickup process.
We evaluate your items based on their condition, brand, age, and current market demand. Our goal is to provide a fair price that reflects the true value of your goods.
Absolutely! You can sell a variety of items at once, whether they are furniture, kitchen appliances, home appliances, or gym equipment. Just let us know what you have, and we’ll handle the rest.
Buyer FAQ
To purchase items, let us know what you’re looking for by specifying the type of item (e.g., sofa, refrigerator, etc.). We’ll then provide you with options, including pictures and details of available items. Once you select your preferred item, we’ll arrange for delivery or pickup.
Yes, all items are thoroughly inspected to ensure they meet our high standards for quality and functionality. We only offer items that are in good condition and ready for immediate use.
Yes, we provide delivery services across Dubai and the UAE. Our team will deliver your purchased items to your location, ensuring they arrive in the same condition as when they left our facility.
Once you select an item from the options we provide, you can schedule an appointment to view it in person before finalizing your purchase. This allows you to see the quality and condition of the item firsthand.
We ensure all items are in excellent working condition. While we don’t offer traditional warranties, we provide a satisfaction guarantee. If you encounter any issues upon receiving your item, please contact us immediately, and we’ll work to resolve the situation.
Returns and exchanges are handled on a case-by-case basis. If you’re not satisfied with your purchase, please reach out to us within a specified period, and we’ll do our best to accommodate your needs.
We accept various payment methods, including cash, credit/debit cards, and bank transfers. We aim to make the purchasing process as convenient as possible for our customers.
Yes, we offer special pricing for bulk purchases. If you’re buying multiple items or furnishing an entire space, contact us for a customized quote.